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• Damn UPS!

  2008-06-30 1:47PM / 標準BLOG / 會員可以看
  

  Urghhhh!!!!!! I’m so effing pissed off. End of last week I got a call from UPS saying that I (my company) have a parcel stuck in their place and I needa apply for permit from LPS (Lembaga Pxx Sxx) to release it and gave me this number where only ghosts can contact them becz nobody ever pick up the phone. After trying for half a day on and off, I call UPS back, with no luck at all, nobody too ever pick up the damn phone. I was wondering are you guys there at UPS really that busy or just being lazy.
  
  This morning after thousand times of redialing finally I got to talk to someone. I said, “Miss, I try calling that LPS dept for two thousand times and nobody pick up the phone”, being the typical Malaysian she said “Oh!! Yes ar? You have to try again then. You try calling this number (she gave me another one, and oh yea! thanks for being helpful)”. So I did, and this time there’s human speaking to me on the other line, I was asking about the permit and not knowing anything much about it, I asked for advice, this girl who was talking to me giving me instructions on the how-to as if she’s reading from a printed manual. Halfway when I asked questions she passed to another girl to explain, this girl says, “ We’re not the one responsible in applying permits, we’re the one approving it. You call this number”.
  
  And there u go ANOTHER PHONE NUMBER TO CALL!!!!! (start to be pissed).
  
  What is it this time? Another comp called DXXXXXNet. After much attempt I got this lady, she explain to me the procedure and everything and asked me questions that I didn’t know how to answer, I was almost in my shouting mode saying that “no one told me WHO, WHAT & HOW. I was directed to you to solve this problem. Could you please help! I’m desperate, I’ve been looking for help high low left right and center.” This lady then says you can authorize UPS by sending them a letter and ask them to apply it on behalf.
  
  WHY DIN YOU SAY THAT EARLIER!?
  
  But before that she asked me to call up UPS to declare it, which I did and got disappointed once again. UPS people say we don’t authorize and we are not doing it. Call DNET again to tell her this. I think she got pissed off by me & UPS this time, she asked for UPS contact to settle it. It’s not solving yet. I’m still waiting for a call from her and see what’s next. This is really testing my patience limit.
  
  Wish me luck!
  wy.